Legal
Subprocessors
Last updated
Opttab B.V. uses the third-party subprocessors below to provide the Opttab platform. Each processes customer personal data only as needed to deliver its service and under a written agreement with data protection terms at least as protective as our Data Processing Agreement.
To receive email notice of changes at least 30 days before a new subprocessor starts processing customer personal data, email privacy@opttab.com with the subject "Subscribe to subprocessor updates".
Subprocessor | Purpose | Data processed | Location | Transfer safeguard |
|---|---|---|---|---|
Amazon Web Services (AWS) | Hosting, storage, compute and managed database | All customer data | EU (Ireland, eu-west-1) | Data stored in the EEA; DPF / SCCs for any access from outside the EEA |
Cloudflare, Inc. | CDN, security, DNS, log ingestion | IP addresses, request metadata | Global | DPF / SCCs |
OpenAI | AI features (content, chat, analysis) | Prompts, content, data sent to AI features | United States | DPF / SCCs |
Anthropic | AI features (content, chat, analysis) | Prompts, content, data sent to AI features | United States | SCCs |
Google (Gemini models) | AI features (content, chat, analysis) | Prompts, content, data sent to AI features | EU / United States | DPF / SCCs |
Stripe | Subscription payments and billing | Billing contact, payment data | EU / United States | DPF / SCCs |
Brevo | Transactional email | Name, email | EU (France) | Not applicable (EEA) |
Intercom | Customer support | Name, email, messages | EU / United States | DPF / SCCs |
Sentry (Functional Software, Inc.) | Error and performance monitoring | Technical logs, may include user IDs | United States | DPF / SCCs |
Opttab does not use customer data to train AI models, and our AI model providers (OpenAI, Anthropic and Google) do not use data we send through their APIs to train their models.
Stripe processes payments for Opttab subscriptions only. Opttab never processes payments from shoppers who buy from our customers; those payments are handled by each brand's own checkout.
Integrations you choose to connect, such as Google Analytics 4, Google Search Console, Shopify, WordPress, Slack, Insider, Braze, Klaviyo, Salesforce Marketing Cloud, Akamai and AI platforms like ChatGPT and Claude, are not Opttab subprocessors. They are your own providers, and your agreement with them governs their processing.