This Acceptable Use Policy ("AUP") applies to everyone who uses the Opttab platform, APIs, MCP servers, agents, apps, connectors and websites (the "Services"). It forms part of the Terms of Service. If you break it, we may remove content, disable an agent, suspend or terminate your account.

1. Illegal and harmful use

Do not use the Services to:

Break any law, or help anyone else to do so.
Infringe intellectual property, privacy, publicity or other rights, including by generating content that copies a competitor's protected material or imitates another brand.
Publish or distribute false or misleading claims about products, prices, availability, origin, health effects, sustainability or competitors, or fake reviews and endorsements.
Sell or promote illegal or restricted goods or services, including weapons, illegal drugs, counterfeit goods, unlicensed financial, gambling or medical products, or age-restricted products without age controls.
Generate or distribute child sexual abuse material, content that sexualizes minors, non-consensual intimate imagery, terrorist content, hate speech, harassment or threats.
Create deep fakes of real people without their consent or without disclosure required by law.
Send spam or unsolicited marketing, or subscribe people to communications without the consent the law requires.
Collect personal data without a legal basis, or process special categories of personal data through the Services.

2. Manipulation of AI systems and third parties

Do not use the Services to:

Inject hidden instructions, prompt injections or deceptive content into web pages, feeds, agent pages or agent responses with the aim of manipulating AI assistants or misleading End Customers.
Create content designed to deceive AI crawlers in a way that shows different material to AI systems than to people (cloaking) in breach of the platforms' policies.
Breach the terms, usage policies or app and connector policies of OpenAI, Anthropic, Google, Microsoft, Perplexity, xAI, Meta or other Third-Party Platforms.
Conduct coordinated inauthentic activity or artificially inflate engagement.

3. Security and integrity

Do not:

Access accounts, workspaces, MCP servers or data you are not authorized to access.
Probe, scan or test the vulnerability of the Services except under our Vulnerability Reporting Policy.
Upload malware or interfere with the Services, including by denial-of-service attacks or excessive automated requests.
Circumvent usage limits, rate limits, authentication or other controls, or share accounts to avoid plan limits.
Use the Services to build a competing product or scrape the Services.

4. Agent-specific rules

Configure your agent only with actions you are legally able to perform and data you are allowed to use.
Keep the AI disclosure shown to End Customers. Never configure the agent to claim it is human.
Do not let the agent make decisions with legal or similarly significant effects on individuals without human review.
Keep product data, prices and stock accurate.

5. Reporting illegal content and abuse

Anyone can report content or activity on the Services they believe is illegal or violates this AUP by emailing legal@opttab.com. Please include:

an explanation of why you consider the content illegal or in violation of this policy;
the exact location of the content (URL, agent name or MCP endpoint);
your name and email address (not required for reports about child sexual abuse material); and
a statement that you believe in good faith that the information in your report is accurate and complete.

We confirm receipt, review reports in a timely, diligent and objective manner, and inform you of our decision and of the available ways to challenge it. If we restrict content or an account, we inform the affected customer with a statement of reasons, as required by articles 16 and 17 of the EU Digital Services Act, unless the law prevents it. Customers can contest decisions by replying to our decision email. Where we become aware of information giving rise to a suspicion of a criminal offense involving a threat to life or safety, we inform the competent authorities.

Copyright owners may also use this procedure. For US copyright notices under the DMCA, include the information required by 17 U.S.C. 512(c)(3) and send it to legal@opttab.com. We terminate accounts of repeat infringers in appropriate circumstances.

6. Enforcement

We may investigate suspected violations and take proportionate action, including warning you, removing content, disabling agents or integrations, suspending or terminating your account, and reporting to authorities. We do not monitor all use and are not obliged to.