Política de Privacidade

1. Introduction

Welcome to Opttab. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Opttab B.V. ("Opttab", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our AI asset management platform and related services.

Opttab provides businesses and individuals with tools to manage, protect, and monetize their digital assets in the AI era. Our platform includes features for AI visibility tracking, content optimization, asset monetization, and AI detection services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, company name, and password.
• Profile Information: Additional details you choose to provide, such as job title, phone number, and company size.
• Payment Information: Billing details and payment method information processed through our secure payment providers (Stripe, PayPal).
• Content Data: Digital assets, content, and materials you upload to our platform for analysis and optimization.
• Communications: Information you provide when contacting our support team or participating in surveys.

2.2 Information We Collect Automatically

When you use our services, we automatically collect certain information:

• Usage Data: Information about how you interact with our platform, including features used, pages visited, and actions taken.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Analytics Data: Performance metrics, error logs, and diagnostic information.
• AI Visibility Data: Information about how your content appears and is referenced across AI platforms.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• AI platforms and search engines for visibility tracking purposes
• Authentication providers (Google, Microsoft) if you use single sign-on
• Business partners and integration services you connect to your account

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To operate, maintain, and deliver our AI asset management platform and features.
• AI Visibility Tracking: To monitor and analyze how your content appears across AI platforms and provide insights.
• Content Optimization: To help you optimize your digital assets for AI discoverability and performance.
• Asset Monetization: To facilitate licensing agreements and revenue generation from AI model usage.
• Account Management: To manage your account, process payments, and provide customer support.
• Communications: To send important updates, product announcements, and marketing communications (with your consent).
• Security: To detect, prevent, and address fraud, abuse, and security issues.
• Analytics: To understand usage patterns and improve our services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our platform, including cloud hosting (AWS), payment processing (Stripe), and analytics services.
• AI Platforms: With your authorization, we interact with AI platforms to implement your opt-in/opt-out preferences and track visibility.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.
• With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Secure cloud infrastructure with AWS hosting
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing appropriate safeguards.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal, accounting, or security purposes.

Analytics and aggregated data that does not identify you personally may be retained indefinitely for research and improvement purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal information ("right to be forgotten").
• Portability: Receive your data in a structured, machine-readable format.
• Restriction: Request limitation of processing in certain circumstances.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@opttab.com. We will respond to your request within 30 days.

7.1 GDPR (European Economic Area)

If you are in the EEA, our legal bases for processing include: performance of contract, legitimate interests, consent, and legal obligations. You have the right to lodge a complaint with your local data protection authority.

7.2 CCPA (California)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about the cookies we use and how to manage them, please see our Política de Cookies.

9. International Data Transfers

Opttab is headquartered in the Netherlands. If you are accessing our services from outside the European Economic Area, your information may be transferred to, stored, and processed in the EEA or other countries where we or our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@opttab.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@opttab.com
• General Inquiries: info@opttab.com
• Address: Opttab B.V., Amsterdam, The Netherlands

For data protection inquiries within the EU, you may also contact our Data Protection Officer at dpo@opttab.com.