Privacy Policy

Welcome to Opttab.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our services:

• Account Information: Name, email address, username, password, and profile information
• Payment Information: Billing details, payment card information (processed securely through third-party payment processors)
• Content Data: Text, images, files, and other content you submit to our AI services
• Communication Data: Information from your communications with us, including support requests and feedback
• Verification Data: Identity verification information if required for certain features

1.2 Automatically Collected Information

• Usage Data: Information about how you interact with our services, including features used, content generated, and time spent
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Log Data: Server logs, error reports, and performance data
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience

1.3 Information from Third Parties

• Social media account information if you choose to connect social accounts
• Payment processing information from our payment service providers
• Analytics data from third-party analytics services

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI services and features
• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• Payment Processing: To process transactions and send billing information
• AI Model Training: To improve our AI models and algorithms (only with anonymized and aggregated data)
• Communication: To send service updates, security alerts, and promotional materials (with your consent)
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and enforce our terms of service
• Analytics: To analyze usage patterns and improve user experience

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Cloud hosting providers (AWS, Google Cloud, etc.)
• Payment processors (Stripe, PayPal, etc.)
• Analytics providers
• Customer support tools
• Email service providers

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

3.4 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement robust security measures to protect your information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security audits and vulnerability assessments
• Secure Infrastructure: Industry-standard security practices for our servers and databases
• Employee Training: Regular security training for our staff

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request restriction of processing of your personal information
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at privacy@opttab.com

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Generated Content: Retained according to your subscription plan and storage settings
• Transaction Records: Retained for legal and accounting purposes (typically 7 years)
• Log Data: Typically retained for 90 days unless required for security or legal purposes

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for basic site functionality and security
• Performance Cookies: Analyze how you use our services
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant advertisements (with your consent)

You can control cookies through your browser settings, but disabling cookies may affect functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission for transfers from the EEA.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. AI-Specific Privacy Considerations

Given the nature of our AI services:

• Content Processing: Your input and generated content may be processed by our AI models
• Model Training: We may use anonymized and aggregated data to improve our models
• Content Ownership: You retain ownership of your input content and generated outputs
• Data Isolation: Your data is not shared with other users or used to train models that serve other users (unless explicitly agreed)

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

13. GDPR Compliance (European Users)

For users in the European Economic Area (EEA), we process your data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: For service improvement and security
• Legal Obligations: To comply with applicable laws
• Consent: Where you have provided explicit consent

14. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: